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Hublot Owners Club

Hublot Owners Club

Hublot Owners Club

Year

Year

2022

2022

Client

Client

Hublot

Type

Type

Mini Program Design

Mini Program Design

WeChatista - the exclusive Hublot China owners club with benefits

WeChatista - the exclusive Hublot China owners club with benefits

WeChatista - the exclusive Hublot China owners club with benefits

The customer-facing membership WeChat mini program provides Hublot owners in China with all the information related to their owned watches in one place. Hublot customers can authenticate and verify their timepieces in the mini program to join Wechatista. Once verified, privileged benefits are unlocked - exclusive event invitations, extended warranty, virtual strap try-on, live chat support, and SAV repair pickup.

The customer-facing membership WeChat mini program provides Hublot owners in China with all the information related to their owned watches in one place. Hublot customers can authenticate and verify their timepieces in the mini program to join Wechatista. Once verified, privileged benefits are unlocked - exclusive event invitations, extended warranty, virtual strap try-on, live chat support, and SAV repair pickup.

Automated repair pickup interface connected with SF Express

Automated repair pickup interface connected with SF Express

Automated repair pickup interface connected with SF Express

WeChatista members with an active warranty can request a pickup of their timepieces to be sent to the Hublot SAV repair center in Shanghai and returned free of charge, connected directly to SF Express APIs.

WeChatista members with an active warranty can request a pickup of their timepieces to be sent to the Hublot SAV repair center in Shanghai and returned free of charge, connected directly to SF Express APIs.

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